Terms and Conditions of Sale

1. General

The conditions of sale set out below shall apply to all sales by Audio Direct PTY LTD ("Seller") to each customer ("Buyer"). The Buyer acknowledges that by accepting a quotation from the Company, submitting an order to the Company, submitting an account application form to the Company or accepting a delivery of goods from the Company, the Buyer shall be deemed to have accepted these conditions of sale and agree that they shall apply to the exclusion of all others.

2. Orders and Prices

Any order placed by you in the manner described on this site is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on this site at the time you place your order. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation, prior to the goods being dispatched to you.

Audio Direct PTY LTD may change the prices published on this website at any time without notice. While every effort has been made to ensure the accuracy of prices and information displayed on the Audio Direct PTY LTD website, Audiodirect reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this site, or an error in your order. We may require additional verification or information before accepting an order.

All prices are exclusive of GST. Prices advertised on this site are for Internet orders only. Prices on some items may differ from those listed in the hard copy of Audiodirect catalogues etc.

Prices displayed on this site are current at the time of issue, but may change at any time and are subject to availability. Prices and availability of items are subject to change without notice.

Where permitted, we reserve the right to limit sales, including the right to prohibit sales to re-sellers. We are not responsible for typographical or photographic errors on this site, including any such errors in relation to prices.

We only accept orders from within Australia. Within this area, our policies as to delivery and returns apply as set out in these Terms and Conditions.

3. Payment

Credit card or Direct bank deposit are the only apooved payment methods.
Some orders are subject to a 24 hour verification delay. This policy protects all parties from unauthorized card use. To help us expedite this process for you, please ensure that your credit card company has all of your current information on file. Additionally, if your order is shipping to an address other than your billing address, please contact your credit card company and let them know that you would like to add an alternate or authorized shipping address.

5. Returns and Refunds


Should in the unlikely event your purchase is faulty or DOA, please contact us as soon as possible for a Return Authorization Number [RA#] and when goods are received we will replace the purchase at no cost to the purchaser.


Should in the unlikely event your purchase dose not perform to the manufactures claims or specifications, we will refund your money minus a re-stocking fee of 20% within the first 28 days. This refund can be credited to your credit card or used as store credit. Any shipping charges relating to returns are the responsibility of the customer.               

It is in your best interest to include freight insurance for the returned product to avoid disputes or loss. Please contact us if you are unhappy with your purchase for any reason.


6. Risk and Ownership

The risk in all goods shall pass to a customer on delivery by the Company. Ownership in the goods shall not pass to the customer until all moneys owing by the customer to the Company on any account have been paid. Until property shall pass to the customer the latter shall hold and maintain the goods as bailee of the Company in the packaged and identifiable form in which the goods were delivered to the customer. The customer irrevocably authorizes the Company to enter on any premises occupied by the customer without previous notice to the customer and to re-take possession of the goods if the customer shall;
Default in payment of any moneys due to the Company or Commit an act of insolvency or bankruptcy

7. Liabilities and Warranties

To the extent permitted by law, Audiodirect will not be liable, in contract, tort (including negligence) or otherwise, for any direct, indirect, special, consequential or punitive loss or damages or any loss or damages whatsoever including (but not limited to) loss of use, data, or profits, arising out of or in connection with;
The use, copying, or display of the contents of this site;

Goods or services supplied by Audio Direct PTY LTD under these Terms and Conditions;

A failure or omission on the part of Audio Direct PTY LTD to comply with its obligations under these Terms and Conditions
Audio Direct PTY LTD accepts no liability for the Customer's security breaches, unauthorized use of the Customer's credit account, fraud, forgery or mistaken or unauthorized orders or payments.

Audiodirect reserves the right to revoke access to our website at any time.

The Customer's password and access details are strictly confidential information and must not be disclosed to, or used by, any person except for those employees of the Customer with a 'need to know' for the purposes of placing orders with Audiodirect. The Customer must release all confidential information to Audiodirect on termination of its relationship with Audio Direct PTY LTD.

8. Applicable Law

These terms and conditions are governed by and will be construed in accordance with the laws of the State or Territory in which the order is placed and the parties agree to submit to the jurisdiction of the courts of that State or Territory.

9. Privacy

Any personal information submitted by the customer when conducting business with Audio Direct PTY LTD will be treated strictly confidentially, but may be used by Audiodirect staff for marketing purposes and/or to assist us in improving service to you. See Privacy Statement for more information

Audiodirect does not rent or sell personal information about customers or customer lists to third parties.

10. Warranty

Every product sold by Audio Direct is covered by the full Manufactures Warranty as stated in the enclosed owner’s manual or Distributor warranty card supplied.